Terms & Conditions

Private Clinic Terms & Conditions:

supplements and lab tests are optional and are not included in the price of the packages. Your budgetary constraints will be discussed in your consultation.
full payment for all bookings must be received no less than 7 days before your appointment and within 7 days of the invoice date.
all forms sent to you to be completed ahead of your consultation must be completed at least 7 days before your appointment date. If this deadline is not met, I reserve the right to cancel/reschedule your appointment.
to book, please use the contact form on the website or email info@anniewinter.co.uk to find a suitable date and time. You will then be emailed an invoice to pay before your appointment is confirmed.

PRIVATE CLINIC CANCELLATION POLICY:

cancellations must be sent in writing via email to info@anniewinter.co.uk
cancellations more than 7 days prior to appointment date will receive a full refund if they cannot be rescheduled
cancellations 3-7 days prior to appointment date will receive a 50% refund
cancellations less than 3 days prior to appointment date are non-refundable
cancellations made by me will receive a full refund if the appointment cannot be rescheduled

Corporate / Workplace Wellness Terms & Conditions:

PAYMENT & CANCELLATION:

please email info@anniewinter.co.uk to enquire and make a formal booking
all bookings can only be confirmed once payment has been made in full.
all bookings are non-refundable. Date of workshops or mini clinic sessions can be moved with more than 5 days notice. Date changes must be requested in writing via email to info@anniewinter.co.uk
in the event of rail strikes, other travel restriction, or illness preventing Annie from reaching your premises for in-person talks, Annie reserves the right to reschedule the session or to hold the session virtually. The talk remains non-refundable and every effort will be made to avoid this occurance.
Travel costs (e.g. train tickets) will be expensed on your invoice as will travel time. The 1st hour hour of travel is free, time incurred thereafter is charged at £50 per hour.

STANDALONE WORKSHOPS:

must be booked within 3 months of payment.
workshops are available in person or virtually by Teams video presentation. For in-person workshops, the company must supply AV equipment - monitor & HDMI input & lead is required, power source, WiFi access, and anything else agreed to in booking questionnaire.
Annie will arrive 15 minutes early to set up and will need access to the space before the start time.
all workshops are interactive. Employees attending will need desks/tables/or clip boards and pens to be provided by the company so that employees can complete the accompanying worksheets.
company representative must confirm number of employees attending in person workshops, at the time of booking.
for virtual workshops company representative will be responsible for emailing interactive employee worksheets to attending employees to complete online during workshop

MINI CLINICS:

minimum booking 6 sessions (can be spread across employees).
complex cases are advised to book a full 2 hr consultation. See Clinic page for details or get in touch for bespoke packages.
employees must send completed diet diaries at least 24 hrs ahead of mini clinic session booking
sessions consist of a simple dietary review and a brief discussion about nutritional aims and reasoning. Supplements cannot be prescribed in this short session and a full 2 hour consultation should instead be booked. Get in touch to discuss bespoke packages.

FUNCTIONAL TESTING:

tests are not intended for diagnostic purposes but rather for employees to get an indication of functional markers. If anythingof concern arises employees will be advised to contact their GP.

PACKAGES:

minimum booking 6 employees & all services to be used within 12 months of payment.